This privacy policy sets out how Pets Microchip uses and protects any information that you give when you use this Web Site.

Pets Microchip is committed to ensuring that your privacy is protected

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Pets Microchip may change this policy from time to time by updating this page, this will be advised by time stamp

WHAT INFORMATION WE COLLECT

Where we have collected information from you it will be that which you will have given to us directly for the purposes of using this Web Site.

Contact details: email address and contact telephone numbers.

However, in the course of providing our services, we mayrequire to ask and make use of other information that may include date of birth, Your name, title, home address, email click through information, IP address, and information regarding what web pages are accessed and when.

Opinions & Feedback: such as reviews or any general feedback.

Additionally, depending on the service You purchase, we may obtain additional data from the following third parties.

Financial information: such as payment card information

Financial services providers: if Your card details have changed, financial information will be updated from information provided direct from Your card provider.

Data licensed from other third parties: this may include personal or aggregated information such as demographic data and publicly available information used to help us improve our products and services or information used to identify products and services that we believe You may be interested in.

Vehicle data: obtained under licence from agencies such as the DVLA.

HOW WE USE THE INFORMATION WE COLLECT

We require this information to meet Your needs and fulfil Your order as described on our Web Site Pets Microchip.

We use your information to notify you that Your Pets Microchip Application request has been received and to confirm that Your Pets Microchip Application has been successful.

In the course of using this Web Site we also process Your personal information for the following purposes. The lawful basis for this processing is legitimate interest. To prevent identity fraud.

To administer this Web Site, we may process some information to ensure that we are able to provide You with the best experience. This may include taking feedback about site functionality or reviewing error logs that are produced by the site. We are also required by law to share Your information with fraud prevention and law enforcement or government agencies if requested to do so.

SECURITY

We are committed to ensuring that Your information is secure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your payment details are collected via our secure servers and at no time does any other organization (including ours) have access to Your payment details.

MARKETING CONSENTS

Within the Web Site checkout process, we ask for Your consent to use Your given contact details for further marketing contact.

If You consent,We will use this information to offer You goods and services associated with You and Your Vehicle.

If You wish to stop receiving marketing, You can withdraw Your consent at any time by clicking the unsubscribe on any communication or by contacting us

SHARING YOUR INFORMATION

We may share Your information with other organisations and companies that contract with us for the provision of information required to provide the requested service to You.

HOW LONG DO WE RETAIN INFORMATION

We review our retention periods for personal information on a regular basis.

We are legally required to hold some types of information to fulfil our statutory obligations. We will hold Your personal information on our systems for as long as is necessary to provide the service You have requested, normally three years and for our own legitimate interests to meet our statutory obligations.

Your information will always be kept in line with internal retention policies

You may check details on how long we retain information by contacting the Data Protection Officer via email

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on Your computer’s hard drive. Once You agree, the file is added, and the cookie helps analyse web traffic or lets You know when You visit a web site.

Cookies allow web applications to respond to You as an individual.

The web application can tailor its operations to Your needs, likes and dislikes by gathering and remembering information about Your preferences.

We use traffic log cookies to identify which pages are being used.

This helps us analyse data about our Web Site traffic and make improvements in order to tailor it to customer needs.

We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide You with a better Web Site by enabling us to monitor which pages You find useful and which You do not.

A cookie in no way gives us access to Your computer or any information about You, other than the data You choose to share with us.

You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but You can usually modify Your browser setting to decline cookies if You prefer. This may prevent You from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once You have used these links and leave our site, You should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which You provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease Your personal information to third parties unless we are required by law to do so.

You may, at any time, request that any of Your data that we have collected as a result of You placing an order with us be removed from our systems.

To do this send an email to Pets Microchip stating Your full name and instructing us to remove all personally identifiable data from our systems.

Your data will be removed within 24 hours.

TIMESTAMP

This Privacy Policy last updated 2nd Jan 2023